Privacy Policy

1 Information We Collect

The information we collect depends on how you use Tax2Rest and which services you request.

Depending on the service requested, this may include identification information, tax records, PAN related information, Aadhaar related documents, Form 16, business records, GST information, bank related details, investment information, invoices, certificates and other supporting records relevant to your request.

We may also receive technical information such as browser type, device information, IP address, referring pages and basic website usage information when you access the website.

2 How We Use Your Information

We use information only where it is reasonably necessary to operate our website, provide requested services and support our business activities.

• To review and respond to enquiries submitted through our website, email, phone or WhatsApp.
• To provide Income Tax, GST, TDS, ROC, business registration and other tax or compliance services requested by you.
• To verify information, review documentation and communicate with you about service requirements.
• To create, maintain and secure user accounts where account functionality is available.
• To process service requests, track progress and provide updates relating to your engagement.
• To improve our website, services, support processes and user experience.
• To detect misuse, fraud, security incidents or unauthorised access.
• To maintain records where required for accounting, tax, professional, regulatory or legal purposes.

3 Documents and Sensitive Tax Information

Certain Tax2Rest services require information that can be confidential or financially sensitive. You should provide only the documents and information reasonably required for the service you have requested.

Documents submitted through a service request, upload form, email or another authorised Tax2Rest communication channel may be reviewed by appropriate personnel or professionals involved in delivering the requested service.

We do not ask you to publish confidential tax records publicly on the website. If you believe you have accidentally shared information through an inappropriate channel, contact us promptly so that we can review the matter.

4 Cookies and Website Technology

Our website may use cookies and similar technologies that are necessary for website functionality, account sessions, security, preferences, performance measurement or analytics.

Some cookies may be required for core website functions such as login sessions and form functionality. Other technologies may be used to understand how visitors interact with the website and help us improve its usability.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect account, form or website functionality.

5 When Information May Be Shared

Tax2Rest does not disclose personal information simply because it has been collected. Information may be shared only where reasonably necessary for legitimate operational, professional or legal purposes.

• With authorised Tax2Rest personnel and professionals who require information to provide the service requested by you.
• With technology, hosting, communication, payment or other service providers that support our website and business operations.
• With government authorities, regulatory bodies, tax portals or other official systems where necessary to complete a service authorised by you.
• Where disclosure is required to comply with applicable law, a lawful request, legal process or regulatory obligation.
• Where reasonably necessary to investigate fraud, security incidents, misuse or threats to the rights and safety of Tax2Rest, our users or others.

6 Data Security

We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, misuse, alteration, loss or disclosure.

These measures may include access controls, account authentication, secure hosting practices, controlled document handling and other safeguards appropriate to the nature of the information being processed.

No website, network, email system or electronic storage method can be guaranteed to be completely secure. Users should also protect account credentials, devices and communication channels used to access Tax2Rest.

7 Data Retention

We retain personal information and service records for as long as reasonably necessary to provide the requested service, maintain appropriate business records, resolve queries, comply with applicable obligations and protect legitimate business or legal interests.

Retention periods may vary depending on the type of information, the service provided and applicable professional, tax, accounting, legal or regulatory requirements.

Information that is no longer reasonably required may be deleted, anonymised or otherwise handled in accordance with our operational and legal requirements.

8 Your Choices and Requests

Subject to applicable requirements and the nature of your relationship with Tax2Rest, you may contact us regarding personal information associated with your account or service request.

• Ask us to correct information that you believe is inaccurate or incomplete.
• Ask questions about how information you provided is being used in connection with a service.
• Request appropriate updates to your contact or account information.
• Contact us regarding deletion or closure requests where applicable and where retention is not otherwise required.
• Opt out of non essential promotional communications by using the available unsubscribe method or contacting us.

We may need to verify your identity before acting on a request involving confidential account, tax or financial information.

9 Third Party Services and External Links

The Tax2Rest website may contain links to third party websites, government portals, payment systems, social platforms or other external services.

Those services operate under their own terms and privacy practices. Tax2Rest is not responsible for the privacy practices or content of independent external websites.

Before providing personal information directly to another website or service, you should review its applicable privacy information.

10 Children’s Privacy

Tax2Rest services are primarily designed for taxpayers, professionals, businesses and persons seeking tax or compliance assistance.

Where information concerning a minor is required for a legitimate tax or compliance purpose, it should be provided by or with the involvement of an appropriate parent, guardian or authorised person.

11 Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, operational practices or applicable requirements.

When the policy is updated, the revised version may be published on this page with an updated revision date.

We encourage users to review this page periodically, particularly before submitting new confidential information or requesting additional services.

12 Contact Us About Privacy

If you have questions about this Privacy Policy, information you have provided to Tax2Rest or a privacy related request, contact us using the details below.